14 DAY TRIAL // Apple has just launched a recall program for USB Type-C cables delivered with MacBook computers, saying that a number of these cables suffer from a design issue causing problems when charging.
On a new website specifically set up for the replacement program, Apple explains that only “a limited number” of USB-C charge cables delivered with MacBooks through June 2015 might have this problem. What it happens is that, due to these faulty cables, the laptop might not charge or only charge intermittently (which could lead to more damage to the battery).
Obviously, Apple will replace all cables impacted by this issue completely free of charge, and the only thing you have to do is contact the company at Apple Support, visit an Apple Store, or find an Apple Authorized Service Provider to get your new USB-C cable.
“Apple will provide a new, redesigned USB-C charge cable, free of charge, to all eligible customers. This program also covers Apple USB-C charge cables that were sold as a standalone accessory,” the company says in a statement.
“For MacBook owners who provided a valid mailing address during the product registration process or Apple Online Store purchase, Apple will send you a new cable by the end of February 2016.”
How to tell if your cable has the design issue or not
If you’re not sure if your USB-C cable is affected by this design issue or not, just check the text stamped on it. Apple says that faulty cables are stamped with the text “Designed by Apple in California. Assembled in China” whereas redesigned cables that work correctly also have a serial number after the text.
Obviously, the chances are that your cable might work correctly even if it doesn’t have that serial number, and if it does, it’s up to you to decide if it’s worth the effort to replace it or not.