“It’s not all or nothing,” Windows Insider chief says

Sep 23, 2015 09:11 GMT  ·  By

Windows has evolved from a regular software solution to Windows as a Service, a new concept that allows Microsoft to update the product continuously and deliver updates at a faster pace than before.

Whether this is a good approach or not is too early to say, but Microsoft explains that despite the criticism, users should actually be patient with Windows 10 because it takes time to improve the operating system and not everything can be added overnight.

Gabriel Aul, head of the Windows Insider program, which allows registered members to try out early bits of Windows 10 before their public debut, responded to criticism on Twitter, reiterating that with the new operating system, the development process is never done.

“Not everything can be implemented easily or quickly. Development is continuous though, it's not all or nothing,” Aul stated.

Feature development takes time

And that’s indeed true. Some features require more time to develop and others fail to work as expected, so before everything, Microsoft also needs to test them thoroughly. Otherwise, its struggle to bring out new features as fast as possible could end up badly, with users criticizing the company for delivering buggy releases.

Terry Myerson, chief of the Windows division at Microsoft, said pretty much the same thing in July when discussing about Windows 10.

“For the first time, we will deliver Windows as a service, with the commitment to offer ongoing innovations and security updates to you. In this world, Windows 10 is continuously improved and keeps getting better and better – for our consumer and business customers,” Myerson noted.

“We are not yet done, we will never be done.”

Windows 10 is projected to receive a major update sometime this fall, with some pundits pointing to late October or early November as possible dates. Microsoft hasn’t yet confirmed the update, but several improvements are already in the pipeline and should be released to users anytime soon.