14 DAY TRIAL // Microsoft announced in late 2015 that OneDrive storage would be reduced to just 5GB for free users and to 1TB for Office 365 customers, with the latter being offered a year's grace before the change comes into effect.
And yet, it appears that the company actually applied the change around one year earlier, with some Office 365 customers complaining that their storage was downgraded to 1TB last weekend.
Oops, we did it again!
After complaints regarding the sudden storage cut reached the web and Microsoft was contacted by an increasing number of customers, the company confirmed in a statement for ZDNet that these Office 365 users got their storage capacity reduced due to an accident.
“Some OneDrive customers may have been prematurely migrated to a 1TB storage plan. Data stored with OneDrive remains secure during this process, and we're working hard to revert those users back to their original plan as soon as possible. All Office 365 users with over 1TB of storage will be able to keep that storage limit for at least one year as previously announced. Please stay tuned to the OneDrive blog for future storage plan updates,” a company spokesperson was quoted as saying.
So there you go, if your account has been impacted as well, Microsoft is working on it as we speak, so your previous storage quota should be restored in the coming weeks.
As for the “accident” part, it’s happening very often at Microsoft these days for someone to get something wrong. First, it was Windows 10 and a number of user PCs that that got upgraded to the new operating system all of a sudden without prompts to start deployment. And now, it’s OneDrive, which cuts storage all of a sudden despite the fact that 1 year's grace was supposed to be offered.
Without a doubt, this doesn’t help CEO Satya Nadella at all, as he’s still trying to turn around the software giant and make it the kind of company more interested in a closer relationship with customers.