14 DAY TRIAL // The KB3038314 saga continues with more information, this time offered by a Microsoft employee directly who got himself stuck with an installation error when trying to deploy this patch.
For starters, KB3038314 is one of the updates that Microsoft released on this month’s Patch Tuesday rollout, but on a number of computers it failed to install, thus causing additional trouble for those who cannot work on PCs with updates pending.
The issue has already been confirmed by an increasing number of users, which makes us believe that this is a widespread error, but a fix is not yet ready.
David Goe, a company employee who doesn’t work for the Windows team, but whose computer got affected by the same issue, said in a post on the Microsoft Community forums that Redmond engineers have managed to reproduce the problem and understand the cause of the bug, so a fix is being developed as we speak.
Only on clean installs?
What’s also interesting is the nature of the Windows installs that are affected by the problem. Goe says in a statement that clean installs might be the ones hit by KB3038314 issues, so in case you installed Windows 7 after April 14, you could indeed experience the same unexpected behavior of the path.
“They are working on a plan to fix this without risking regression or disruption to those who installed the KB successfully, i.e. those with existing fully patched systems who updated April 14th (Patch Tuesday). That is, of course, the majority of Win7 systems out there. I got caught, like you, trying to clean install from media after April 14th,” Goe said in a post.
In the meantime, there’s absolutely no official fix for those who want to get KB3038314 up and running on a specific computer, but we do have a possible workaround, so give it a shot and let us know if it works, so more users could try it.